2nd International Conference on Public Health & Healthcare
Rome, Italy
Shailesh Kumari
Amity University, India
Title: To study the impact of various dimensions that affect the quality of work life among women managers working in private multi-speciality hospitals
Biography
Biography: Shailesh Kumari
Abstract
Statement of problem - Quality of work life effort in a hospital's setting is not easy because of the unique administrative structure and inherent complexities of modern hospitals. With rising levels of education and consequent aspirations and governing employee consciousness of their rights, it has become imperative for Indian private sector hospitals to be more and more concerned about the quality of work life for their women managers. Quality of work life directly affects organization's ability to serve its customers. By measuring the QWL, it increases positive attitudes of the employees towards the organisation and enhances organisation effectiveness. For upgrading the quality of work life of women managers, there is need for analysing and undertaking their challenges. The study covers women managers of Private hospitals. A satisfied women managers will be having a positive attitude towards her job and would go beyond the normal expectation in her job. Methodology and theoretical observations- This study is a descriptive research methodology to accomplish the purpose. It is based on both primary and secondary data. Primary data have been
collected through a well-structured questionnaire given to the 320 women managers of the private multispecialty hospitals in Delhi NCR region and their responses were analysed further with IBM SPSS software to conduct the further research. Findings- Women managers were not satisfied with their income at managerial level. If their income is pitiable then they may not stick on to their current job for long term in future. Women managers are spending lot of time on commuting. Commuting becomes stressful and hence they must be given good incentives, better pays and flexibility in shifts timings must be there. Most of the staff is facing heavy
work stress which has to be tackled by providing professional training, counselling sessions and other feasible modes of support.
Conclusions and significance- In India, Private hospitals play a vital role in resolving the problems of inequality, unemployment, and underemployment. It is the multi-dimensional aspects of the working
environment, training, and development, career growth, rewards, and compensation. Due to globalization of health sector, there is a lot of opportunity, growth and fulfilling jobs for healthcare
employees. Health care sector is more people centric service sector which is rising quickly in recent years. Ensuring hospital employee job satisfaction is important to retain the employees and to deliver
health services successfully. By providing better Quality of Work Life will lead to high performance from the employees, dedication towards work, reduced absenteeism, and higher productivity.